The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. We provide a point of contact for patients, their families and their carers. The PALS Team aims to negotiate speedy resolutions to individual concerns and to learn from people’s feedback so that we can improve our local health service.
Head of Patient Experience: Victoria Aldridge
Pals Lead: Sophie Rolfe
Department opening times: Monday - Friday 8:30am to 4:30pm
Department Location: Block 62
Directions when travelling by car: Enter hospital site at Entrance B. There is a dedicated short stay space for visitors to PALS near the bus stop by The Green and use 'The Green' building entrance. PALS office is immediately on the left.
Directions when travelling by bus: Alight at The Green (first stop) and use 'The Green' building entrance. PALS office is immediately on the left.
Contact details: Call 01722 429044 or email sft.pals@nhs.netÌý
Our staff at Íøºì¸£Àû¼§ District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.